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Hi {name},
{update_message} The following is the ticket info, you would be able to see in details with visiting the ticket link.
| Ticket number: |
{uid} |
| Subject: |
{subject} |
| Priority: |
{priority} |
| Status: |
{status} |
| Ticket type: |
{type} |
| Department: |
{department} |
| Category: |
{category} |
| You would be able view the ticket from the following link. |
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We will send you also different email regarding the ticket update but if you login on the system you would be able to discuss continue with users who are associate with the ticket.
Thank you!
Best regards,
{sender_name}
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